📑 Refund & Return Policy

We strive to ensure customer satisfaction. Please review our policy below:

  • Returns: Accepted within 7 days of receiving the product. Items must be unused, unopened, and in original packaging.
  • Exchanges: Allowed only for defective or wrong items sent.
  • Refunds: Not applicable for change of mind. Refunds (if approved) will be processed within 7–14 working days.
  • Non-Returnable Items: Clearance, sale, and promotional items.
  • All refunds processed shall be via the original payment method.

For return requests, please contact us at rizkimajuniagaenterprise@gmail.com with your order details.